At El Paso County Justice-Peace 1 in El Paso, Texas, while there are significant concerns regarding customer service and accessibility, some reviewers have highlighted the professionalism and helpfulness of certain staff members, particularly Justice of the Peace Robert T. Pearson. Despite frustrations over disconnected phone lines and inconsistent office hours, a few visitors appreciated the friendly atmosphere and quick service provided by the administrators. Overall, there is a strong desire for improvement in communication and service, with many hopeful for positive changes in the future.