The Legal Aid Society of Orange County
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The Legal Aid Society of Orange County
The Legal Aid Society in Goshen, New York, provides essential legal services, with many clients expressing gratitude for the assistance they received from their attorneys. While some reviewers noted challenges in communication and customer service, several clients highlighted positive experiences, particularly praising the professionalism and helpfulness of their attorneys. Overall, despite mixed feedback about the initial contact experience, many individuals found the legal support invaluable during difficult times.
The lady that “helps” on the phone really needs some costumer service skills. If you don’t like what you do, do something else. I wish we could transcript the call to show here but, I tried to be as polite as possible but she just really doesn’t have the “people” touch or skills. Even though the call lasted 30 seconds, I could NEVER be able to recommend this to ANYONE seeking true HELP.
Absolutely appalling experience with this Public Defender’s Office.
I had several representation from Legal Aid Society, never did I had a negative experience with them. Sometimes we need to check us before we past judgement onto others, cuz every time you point a finger at someone theres 3 coming back to you. today as I was reading the reviews for this Legal Aid Society, and I don’t find the negative reviews to be helpful at all. I had a very positive experience when dealing with everyone there. Yes there are a lot of people that need help that go to this place. So maybe the secretaries are abrupt and quick to transfer you to the attorneys voicemail. Christopher Pezzullo, my attorney was very helpful there was a little communication, but it wasn’t necessary. He handled my case completely professionally. He talked to me when I needed to hear from him. People have to remember they are not the only one in a long list of others in need of these lawyers assistance. I am sure the staff is overwhelmed and doing the best that they can. Those that can’t understand this are just selfish and ignorant. You are not the only person with an issue that needs to be dealt with in court. Maybe give that some consideration next time you’re writing a negative review, remember treat people the way you want to be treated.
