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Helon & Manfredo, located in Fresno, California, is a law firm specializing in legal services, including those related to retirement funds. While some clients have expressed frustration with delays and communication issues, others have praised the staff, particularly Janine and Hannah, for their prompt responses and efficient handling of tasks. Overall, while experiences may vary, there are notable positive interactions that highlight the potential for effective service amidst the challenges.
I recently requested my 401k and it went very smoothly. I just retired and have submitted all documents and hope to receive my funds soon. The staff has communicated and given me status of my process.
Go with another company! Stay away unless like automated bots running the show. Will never do business here again. I have never seen such a poor display of customer service. They will not lift a finger for you. All they do is tell you what you do wrong and do nothing to assist. If you enjoy talking to a brick wall that spits out automated emails, this is the place for you.
I would not give these people any stars. They never return phone calls. Been waiting going on 4 months for my money they are blaming another company for. When you do call and get a hold of someone they are rude and not helpful.
