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Cook Craig & Francuzenko, PLLC, located in Fairfax, Virginia, is a law firm that specializes in various areas including civil law, employment law, estate planning, and personal injury. Many reviewers express satisfaction with the firm’s professionalism, knowledge, and responsiveness, noting that attorneys like John Cook and Broderick demonstrate genuine care for their clients and provide sound legal advice. Overall, clients appreciate the supportive atmosphere and effective communication, making Cook Craig & Francuzenko a recommended choice for those seeking legal assistance.
Terrible Experience with Cook Craig & Francuzenko (CC&F)
Cook, Craig and Francuzenko, Attorneys at Law, demonstrated a deep understanding of property management law. Their review was comprehensive, and they communicated their findings in a way that was easy to understand, even for someone with no legal background. They were responsive to my questions and provided timely updates. I felt confident that my agreement was in expert hands. I highly recommend their services to any property management company or Real Estate professional.”
Hiring this firm is better than no representation at all but I would think twice in hiring this firm if you have the funds to go elsewhere. This firm has hired lawyers struggling to maintain their good standing with the bar association and then the firm does not disclose that. Anything that could potentially affect a client’s case should be disclosed and the firm not disclosing that is unethical. The firm has a poor mechanism for clients to make complaints and to also act on client complaints. The only person you will talk with is an office manager who has no authority to do anything. It’s more like they have a person just to hear complaints so the owners of the firm don’t have to deal with them. My whole time I hired this firm I felt like I needed to micromanage them. Its not ok for mail from the firm to be sent to the wrong address, for purge orders to be not filed, for clients to get emails and email communications for different clients that have nothing to do with your case, and info needed to be given to court to be not done in a timely manner or not done at all until the client has asked if it’s been done. I’m sure the attorney I hired was a kind person and tried as hard as they could but I should have been informed of the situation so I understood how many micromanagings and check ins I needed to do. And the hourly rate for my situation was the same or higher than other legal staffers at the firm. My case had an overall positive outcome but there were errors made. Buyer beware when working with this firm!
