Bolling Hearl Russell Ratliff

BEWARE! This law firm created the most stressful real estate closing, I have ever experienced, and I am the fool who didn’t read reviews first. YES, I hired them. I provided Marsha Hearl, deeds in my chain of title. I made that part easy. She quoted one fee and changed it on the settlement documents. She would not respond to phone calls or emails. I literally begged her to provide information regarding the title examination so that I would know if the real estate transaction would close. I had to sell equities and will have tax consequences, so I wanted information to be timely. Nothing, no response. The day before the closing I sought other firms to do the closing. THAT IS HOW DESPERATE I WAS TO GET TITLE INFORMATION. I WAS WILLING TO PAY A PREMIUM FOR ANOTHER FIRM TO HELP ME AT THE LAST MINUTE. THE RUDENESS, THE UNPROFESSIONALISM IS BEYOND WORDS. Now one month later, I had to request a copy of my recorded deed. I have no update on the title, no information from her that the taxes were paid and the mortgage was released. I questioned the secretary about it. Marsha called me back to scream that I don’t get a copy of the mortgage release and I don’t get an update on the title. I don’t know if I can file a bar complaint for this firm failing to communicate and failing to complete the task, but I know one thing, she sure tried to pull one over on me for the fee. I paid the increase, that was not agreed upon, because I had to obtain a cashier’s check for the closing and was traveling two hours to get to there. My bank did not have branches in Virginia. I did let her know about the discrepancy. I did get a refund for the overpayment. Please, DO NOT PUT YOURSELF THROUGH THE STRESS THIS MARSHA PERSON WILL CREATE. SHE IS NOT AN ATTORNEY. SHE IS THE WIFE OF THE ATTORNEY. HE IS RESPONSIBLE FOR SUPERVISING HER WORK AND TRAINING HER TO SHOW A LITTLE PROFESSIONALISM. I FIND IT HARD TO BELIEVE ANYONE WOULD VOLUNTARILY GIVE THIS FIRM A FIVE STAR REVIEW. I SAY BEWARE!