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Marsaw & Associates, PLLC, located in Dallas, Texas, has received mixed reviews from clients. While some customers appreciate the professionalism and responsiveness of the staff, especially in handling complex cases, others have reported negative experiences, citing issues with communication and perceived unprofessionalism. Overall, potential clients should weigh the positive feedback against the concerns raised to make an informed decision.
They were very professional. I followed up with them when I didn’t hear back a few weeks and they doubled checked and ask me to be patient – we were waiting for a larger amount, but I received more than expected.
Horrible Experience I had to request another court date to represent my mother myself due to misinformation. He never did a follow-up with our case he simply assumed what the best choice was for us and making us pay. the guy representing this law firm i confronted him when my moms ticket was dismissed and his argument was he wasnt the attorney he worked with car wrecks that he simply passed on the info to the actual attorney but neglected to give me that attorneys number and all communication was always directly with him so i think he lied. When we asked for a refund and he made millions of excuses. He should get his liscence removed he is rude and unproffessional. If i knew how to remove his credentials i guarantee you i would do it myself. I do not consider him fit for the job. He only wants to take your money and leave you at mercy. If you want to save yourself from more trouble I wouldn’t go with him.
Worst experience ever. My court date was almost a month ago, I called around 5 times to find out the outcome of the case, I was told the outcome has not been updated to their portal. Today I asked again and finally I was told that the court was a reset and there is not a court date yet. However, the guy that gave me that information was very rude, said he had told me that last week and lectured me about how I keep calling. I was just trying to find out information about the outcome of my court hearing being rude and unprofessional was not necessary.
