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The Office of the Attorney General in Boston, Massachusetts, serves as a General Practice Attorney within the state government, but many reviews express frustration over its inefficiency and lack of responsiveness. While some individuals have found helpful staff members, like Ann Kaplan in Consumer Protection, who provided dedicated assistance, the overall sentiment suggests that the office often falls short in addressing citizens’ concerns effectively. Many reviewers feel that the office is more focused on avoiding cases rather than genuinely supporting the public, leading to a perception of it being a waste of time and taxpayer money.
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