The American Civil Liberties Union of Indiana, located in Indianapolis, Indiana, is recognized for its commitment to protecting civil liberties, although some reviewers express frustration with communication and response times. Many commend the professionalism and knowledge of staff members like Stevie Pactor, highlighting their willingness to provide detailed explanations and support. Overall, while there are concerns about accessibility, the organization is appreciated for its dedication to standing up for the civil rights of Hoosiers.