Javier Baños Machado, Esq. CPA

To be honest and fair Javier at first was helpful and efficient and satisfied our tax needs. Then it went down hill once we became a client. He used to use Arag and now he doesn’t which is fine, but we were grandfathered in with it and gave us No warning of abandoning the plan and seemingly reluctant to help us. We have been in a back and forth with him for 2 years. He has become reluctant to answer our concerns, does not communicate professionally by giving short and non elaborative responses. He ignores our cries of concerns by ignoring our calls our texts and messages. He has failed to resolve our tax returns. He has failed to give us a status of our extensions. He has failed to properly communicate and has failed to make an attempt after dozens of calls and text messages to at least give us the professional courtesy to at least inform us of his intentions. To top it all off, he has lost 3 years worth of our tax documents and is claiming we never gave it to him. Now he is playing the blame game. He also is claiming he hasn’t been paid for the supposedly 2 years of taxes he prepared but never gave us the taxes he said he prepared? We asked for them and also has failed to provide any documentation and claiming now he is not taking our plan? That is not keeping us from paying, its the lack of proof they were done and lost documents!! He has shown “us” to be incompetent, unprofessional and very irresponsible tax accountant! Stay away from this company!!