John Malone PLLC

We reached out for help regarding real estate issues and sent in a few documents before speaking to Mr Malone. We had a short conversation regarding our case and Mr Malone stated he could write us a letter to help and could give us some contacts closer to us that might be able to help but that was the end of our conversation. We reached out a few times after that and never received a response. Now 30 days have passed and we received an invoice for $240 for a call and reviewing documents but we were never told of fees or rates during any point and everything was just a consultation. We assumed no fees being told up front before our phone call meant the consultation did not include fees however when we reached out to Mr Malone and stated we were surprised to receive a bill when we were never notified of his rates or fees for consultations, his response was “when you go to your doctor or dentist’s do you expect his or her services to be free? Are you “surprised” when you are asked to pay a consultation?” The professional who doesn’t inform his potential clients of what to expect from fees and charges is how he responds when asked about not informing clients of fees. Even when Texas bar has the TEXAS DISCIPLINARY RULES OF PROFESSIONAL CONDUCT (Effective October 1, 2024) section 1.04 (c) even states fees or basis should be communicated to the client preferably in writing before or within a reasonable time after commencing the representation