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Moore & Ortiz, PC in Galveston, Texas, has received mixed feedback from clients, with some expressing disappointment in the communication and follow-through of their services. While there are concerns about responsiveness, the firm has potential for improvement and could enhance client relationships with better communication. Many clients hope for a more attentive approach moving forward, highlighting the importance of timely updates and engagement.
I rarely give negative reviews, but I am really disappointed with the service we got from this firm. Basically, Mr. Ortiz failed to follow through. He (or anyone else) did not answer emails or our phone call to try to find out what was going on. Nothing. No explanation at all as to what was happening.