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In Crystal City, Texas, Taylor Joe W has received feedback highlighting a mix of customer service experiences. While some reviewers noted issues with phone responsiveness and the need for retraining in customer service, others praised the helpfulness and capability of the staff, particularly mentioning the new secretary’s competence. Overall, there is a sense of appreciation for the patience and understanding shown by the team, indicating a foundation for positive interactions.
It would be nice if they answer the phone…called 3 times.
Ladies must be retrained on customer service and how to answer questions without getting offended.
A very patient and understanding individual.