Lone Star Legal Aid • Justice has no boundaries
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Lone Star Legal Aid • Justice has no boundaries
Lone Star Legal Aid in Belton, Texas, has received a mix of feedback from clients, with some praising the professionalism and efficiency of their services. Many reviewers appreciated the prompt responses and helpfulness of certain staff members, particularly highlighting the positive experiences with specific attorneys who provided valuable legal advice and support. However, there are concerns regarding accessibility and communication, indicating that improvements could be made to better serve the community and ensure that all clients feel supported throughout their legal journeys.
They keep telling me they could not reach me and denied me. I thought something was wrong with my phone I spent and hour with my phone company saying this person said they called and I did not received but my phone rang for other people after a few days calling more than 15 times to their office they didn’t answer me they emailed me and I wrote emails. I offered them money like 700.00 for help. They denied me because I was unreachable. I think it is time for someone to find out who their board members are and what the policies are for their grant. They are a nonprofit there are guidelines they have to meet. After reading the reviews I feel like this is something they do to people.
These people never answer their line when a person calls. What’s up with that? Is the organization still operating?
I did the application online. Someone called me on April 23,2024 and Took all my information. She was not rude or anything. Then I get an email an hour or so later saying I was denied. The next day, I go to the office to get a complain form or something to file an appeal. Google says they are open until 5pm. It was 1238pm when I arrived. Got there and the door says they are closed at 12. It would have been great to know that before I wasted gas since im jobless at the moment. Lastly, it’s hard to say if they are truely busy based on reviews since a lot of people do not post reviews, or it’s usually people who got upset about something that do, but I will say, I wish they tell us ahead of time if they are taking certain cases or not so that I don’t have to waste time giving all my personal information just to be denied. It really seems like there needs to be a better system in place. Plus, the resources they give does not help either so it’s pointless to giving out that. Im not going to just say lonestar leagal aid, but, Texas overall can do better to help it’s most vulnerable population demographics.
