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Cumberland County Bar Association in Carlisle, Pennsylvania provided a disappointing experience for clients who felt taken advantage of during their consultation. Despite being ready to leave, they were unexpectedly charged extra fees, leaving a negative impression on their overall service. The lack of new information shared during the consultation added to the frustration, indicating a need for improvement in client communication and transparency.
Lawyer’s referral attorney took advantage of us … Time was up and ready to leave…. Heldus up the charged us extra “regular” fees. Did not tell us anything we already had not known.