Luftman, Heck & Associates LLP

I have unfortunately been left by the wayside from this office. They helped with taking care of a traffic case, which was to lead to a dismissal if court fees were paid. I made payment before the instructed time frame. However, in the midst of this I ended up with a license suspension for failure to appear in court and the only reason I found out was from getting a new vehicle that I needed plates for. Long story short I reached out to find out if it was the Ohio BMV’s mistake or the office. They sprung into action quickly to respond and then fell into a cold period of no contact, no follow up, or anything of the sort. Fast forward 7 months later I reach out again about who’s mistake it was and was greeted with quick response and action. Just to fall back off on this matter. I’ve seen emails multiple days in a row and gave as much grace as I could give with this. I’m facing increase in insurance due to this case that I was told was dismissed months ago. There has been no follow through or accountability accepted in this. For this, I do not recommend anyone to this firm for assistance.