Larry Schumaker, an attorney in Kansas City, Missouri, has received mixed reviews about his experiences with the local UPS store. While some customers praise the friendly and efficient service, highlighting the helpfulness of staff members like Tyron and the owner Brian, others have expressed frustration over past negative experiences, including lost packages and poor customer service. Overall, the store seems to have improved recently, with many reviewers noting a positive change in staff competence and attitude, making it a generally reliable option for shipping needs.