Kramer & Frank PC, located in Kansas City, Missouri, is a law firm specializing in debt collection, where some clients have expressed mixed feelings about their experiences. While several reviewers noted the firm’s willingness to work with clients on payment arrangements and described staff members as friendly and helpful, others reported difficulties in communication and responsiveness. Overall, it seems that while there are positive interactions with some staff, the firm’s business practices and communication strategies could benefit from significant improvement to enhance client satisfaction.