Roulet Law Firm, P.A.

I contacted this firm for estate planning services. After we set up an online meeting appointment, they sent me instructions and a form to fill out. I submitted the form after I filled it out as much as I could. The form asked about my power of attorney info and I did not have that so I left that part blank. I had never done estate planning so I just assumed that they would contact me for the information if they absolutely needed that prior to meeting with their lawyer. A day or two before the meeting, the office called me to confirm that I was set up for the online meeting, but they did not mention anything about needing more information. When the online meeting began, the lawyer said the power of attorney information is the first thing he needed. He said the next earliest appointment is two months away. The meeting ended shortly after that. I and my wife had to take a day off from work for that meeting and we just wasted my vacation day for that 5 minute meeting that accomplished nothing. When the office manager called me the next day at my request, she told me that the lawyer did not read the document before the meeting began. She also told me that another office personnel was supposed to check the document I submitted for any missing information that was crucial. The office manager however did not offer an apology. Very disappointing.