Iowa Division of Workers’ Compensation

The Iowa Division of Workers’ Compensation, located in Des Moines, Iowa, has received a mix of reviews regarding its customer service, particularly from individuals seeking assistance with unemployment claims. While some users expressed frustration over lengthy wait times and unhelpful interactions, others highlighted the kindness and dedication of certain staff members who strive to assist those in need. Overall, the feedback suggests a need for improvements in communication and efficiency, but there are also commendable efforts from individuals within the organization who genuinely care about helping clients navigate their challenges.