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Monsivais Jacob M, an attorney in Springfield, Illinois, has received praise for his attentive and compassionate approach to patient care. Reviewers highlight his ability to listen, explain medical issues clearly, and provide options, making them feel supported during challenging times. Many appreciate his friendly demeanor and commitment to ensuring patients understand their treatment plans, which has fostered a sense of trust and reassurance.
Well here I came for a second opinion from Dr Van Fleet`s office. The only option he had was a rod and screws in my back! My sciatica hurts so badly and I heard of a procedure called a microdiscectomy and was desperate to see if that would relieve the pain. My GP referred me to this Dr. Or I thought I was seeing a Dr. It turns out I was seeing a Neurologist P. A. Who was just collecting information and supposedly setting up a few tests, then I would see a Neurosurgeon who would let me know! So I paid my specialty co-pay, talked to Jacob and was PROMISED that he would get me IN ASAP To see the Neurosurgeon because I was in so much pain. I had been messing around with al, this for months now between MRIS and Drs. He told me he would get me scheduled for a CAT Scan and an EG BUT IF I COULDN’T GET IN FOR THOSE ASAP he would still get me into the Dr. Three weeks Later I hadn’t heard a thing and when I called the nurse had no idea what I was talking about!! Still nothing! I’ve called twice! I wasted my time and another specialty co-pay! What has happened to patient care? I have Blue Cross Blue Shield Insurance and they pay when billed! I don’t understand! I’m back to what to do again! There is nothing for pain! I even sent in a form to get a temporary parking placard and they didn’t even tell me they wouldn’t fill it out! They sent it to my GP!! I sure miss good old caring specialty Doctors…
Jacob was amazing. After so many doctors that didn’t have a answer or seemed not to care. Jacob was like my friend. He listened to me and what was wrong. He showed me my MRI and explained why I’m in pain. He gave me options and talked me threw everything. Awesome awesome doctor.