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Flaig Jason E, an attorney based in Pocatello, Idaho, has received mixed reviews from clients. While some appreciate the referral process and the initial willingness to meet, others have expressed frustration with scheduling issues and a lack of professionalism during their appointments. Overall, it seems that while there are positive aspects to the service, improvements in communication and efficiency are needed to enhance the client experience.
We were referred by an out of town attorney to Racine Olsen. He contacted them and explained our situation—they agreed to meet with us. When we arrived for our appointment, the front desk had no record of which attorney our appointment was with—not sure how their scheduling system works but it wasn’t a good first impression. Once they figured out which attorney we were scheduled to meet, we were asked to provide the name(s) of the individuals/company we had a conflict with. The attorney told us he couldn’t help us because another attorney in the firm had represented them at some point. Why did they not collect this information and check it BEFORE scheduling the appointment? As it stands now, we lost over a week waiting for an appointment on a situation that needs immediate assistance. Not impressed with their lack of professionalism.
(Translated by Google) Nice is leaving.
