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Advocate NY, located in New York City, NY, specializes in Social Security legal services and is recognized as a support organization for disability services. While some clients have experienced significant frustrations with communication and responsiveness, there are also positive mentions of assistance provided to individuals navigating housing issues, particularly during challenging times like the pandemic. Overall, the feedback reflects a mix of disappointment regarding the office’s responsiveness, alongside instances of effective support for specific community needs.
If I could give this place 0 stars I would. Never have I ever encountered such unprofessionalism in my life! I was unfortunately dealing with someone named Fabiola from this office who is an “advocate” which is farther from the truth!!! She’s obviously only there because of DEI. Incompetent , unprofessional horrible person!!!! She should be replaced immediately!!!
I have sent multiple emails to the Public Advocate’s Office regarding critical concerns from our community, yet I have not received a single response. This lack of communication is disappointing and does not reflect the level of support expected from a public office meant to advocate for us. Regrettably, they will not be receiving my support or that of my constituents this year.
Public Advocates Office of NY is not the advocate New York needs or deserves. Born and raised in New York City, I emailed this office MULTIPLE times in 2024. No response by the Public Advocate forced me to WALK [13.8 miles round trip] to the office for in-person assistance [NYC MTA trains not available for MULTIPLE reasons that are OBVIOUS to New Yorkers AND advocates, including $2.90 train fare, which is far too expensive for MANY law-abiding citizens who PAY instead of evading the far; violence against women in the subway is another reason I was forced to walk–an office advocating for New York would not be surprised by ANYTHING in my review]. The office was CLOSED (Google reported it open). I made a video, in front of the closed office door, to inform the office: 1. the office is unresponsive, even to multiple sent communications, 2. New Yorkers are in need of assistance–and we deserve to be assisted. I left behind a typed communication I brought with me to ensure my issue was documented for the office. Shortly thereafter (perhaps a few days, I’d have to refer back to the communications: I have been busy resolving a myriad of PUBLIC SERVICE issues due to lack of support from this and other offices) I received a short, unhelpful communication from the office. I visited AGAIN in-person, I was “helped” by a useful female who told me I must contact Senator Gillibrand if drones are flying outside of home in violation of a New York City Drone rule, and I was not being assisted by NYPD or FAA. I have zero confidence in ANY person associated with the Public Advocate Office of NY to be an effective advocate for New York or New Yorkers. Jumaane D. Williams has failed as Public Advocate.
