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Royce Guinn & Associates in Cleveland, Texas, has received overwhelmingly negative feedback from customers who describe their experiences as rude, disrespectful, and unprofessional. Many reviewers express their dissatisfaction with the service and indicate a strong desire to take their business elsewhere. It is clear that improvements in customer service and professionalism are urgently needed for this establishment to regain trust and attract clients.
If i could give a half of a star or no stars at all i would. This lady was very rude, disrespectful, and completely unprofessional. I would not recommend her to anyone for ANYTHING. She needs to get a better attitude and if she does not like her profession she should get out of it now because she was very unpleasant and we will be taking out business somewhere else.