Hunt & Kahn, P.A

I have been making payments for the last 6 months with no issues. My issue with this office came when i was working with them to create a settlement/payoff. I was first told that i needed to speak to a specific representative . I dont remember her name but she was an older woman who had a British accent. She was so rude and nasty to me over the phone on the 4 occasions i spoke to her. She clearly did NOT want to work anything out with me, she had no communication skills and would not put in settlement offers that i was making and would make snarky little comments when i would try to work out a payment plan. I NEVER GOT ANYWHERE WITH THAT WOMAN SHE IS SO RUDE AND MONOTONE. Finally about 4 months later i called the office and spoke with a guy on the phone who was able to work with me and set up THE SAME payment plan/ terms i was trying to work out with that British lady. Basically i would have been making payments 4 months longer had this woman calmed down and worked things out. Instead I HAD TO WAIT 4 months to finally get someone on the phone with some empathy and business sense .i guess her wasting time is a great asset to what you guys are trying to accomplish