Bass Berry & Sims PLC – Memphis

Bass Berry & Sims PLC – Memphis, Tennessee, is a law firm where clients have experienced challenges in communication and responsiveness. While the firm’s operator was polite and attempted to assist by checking availability, multiple attempts to reach Ms. XXX went unanswered, leading to frustration for clients. Ultimately, some clients felt compelled to seek legal services elsewhere due to the lack of follow-up, highlighting a need for improved client engagement.